Cybersecurity Services You Can Trust

Whether you’re running a medical office, a law firm, or a retail shop in Ocala, your digital assets are constantly at risk. Cyberattacks target businesses of all sizes, and Florida ranks high in cybersecurity incidents. That’s why we offer proactive, customized solutions to keep your systems secure and your data protected.

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SERVICES

What We Do

AI-Driven Endpoint Defense

Endpoint Protection

Advanced security for every workstation, laptop, tablet, and server across your organization. Moves past traditional antivirus by using behavior analysis to catch and stop ransomware or unknown malware before it spreads.

Key Features

  • Next-generation AI antivirus that stops zero-day attacks traditional scanners miss

  • Ransomware protection that spots encryption activity and restores files before damage occurs

  • Continuous endpoint detection and response with automatic investigation on all devices

  • Instant isolation of infected machines to prevent lateral movement across the network

  • Real-time threat intelligence that updates defenses against emerging attack methods

  • Unified console for policy control and compliance reporting on every endpoint

Inbox Threat Prevention

Email Protection

Stop phishing, spam, business email compromise, and dangerous links before they ever reach employee inboxes. Email remains the top entry point for breaches — we lock it down.

Key Features

  • AI-powered anti-phishing that exceeds standard Microsoft filtering capabilities

  • Business email compromise defenses that block impersonation and spoofing attempts

  • URL rewriting with real-time scanning at the moment a link is clicked

  • Sandbox analysis that opens and inspects suspicious attachments prior to delivery

Always-On Security Oversight

Threat Detection

Ongoing surveillance of your network, endpoints, and cloud systems for unusual activity, intrusion attempts, and emerging threats — with human analysts validating every alert.

Key Features

  • Around-the-clock Security Operations Center watching your full environment

  • Behavioral network intrusion detection that goes beyond simple signature matching

  • Threat intelligence correlated specifically against your infrastructure

  • Documented response procedures with clear SLAs when an incident is identified

Identity as the New Boundary

Identity & Cloud Security

Microsoft 365 identity controls, mandatory MFA, conditional access rules, and cloud application monitoring — we harden the identity layer rather than relying only on the network edge.

Key Features

  • Multi-factor authentication required on every account without exception

  • Conditional access rules driven by location, device health, and live risk signals

  • Privileged Identity Management that tightly controls elevated admin access

  • Cloud application discovery that reveals and monitors unsanctioned shadow IT

Audit-Ready Employee Education

Cyber Awareness Training

Short monthly training modules that teach staff how to spot phishing, social engineering, ransomware lures, and other cyber risks. Supports HIPAA, PCI, and FTC Safeguards requirements.

Key Features

  • Brief 5–10 minute monthly video lessons delivered automatically to all staff

  • Role-specific scenarios covering healthcare, finance, legal, and retail environments

  • Completion records and reports prepared for compliance audits

  • Yearly security policy review with documented employee acknowledgment

Practice Before Real Attacks

Phishing Simulations

Realistic phishing campaigns that measure whether employees would click on actual attacks — followed by immediate targeted training for anyone who falls for the test.

Key Features

  • Quarterly simulations built from current, real-world attack templates

  • Automatic just-in-time coaching delivered to anyone who interacts with the lure

  • Click-rate analytics with historical trend tracking

  • Industry-focused bait designed for medical, legal, and financial targets

Secure Devices Beyond the Office

Mobile Device Protection

Mobile Device Management and security controls for company phones and tablets — keeping business data isolated from personal use, with remote wipe capability if a device is lost or stolen.

Key Features

  • Microsoft Intune or Apple MDM enrollment with centralized policy control

  • Work applications containerized and fully separated from personal content

  • Remote wipe of corporate data from any lost or stolen device

  • Conditional access that automatically blocks devices not enrolled in management

Full Visual Coverage

Video Surveillance

Professional HD camera systems and monitoring for offices, retail locations, or job sites, featuring cloud storage, motion alerts, and remote viewing from any device.

Key Features

  • HD and 4K cameras with night vision and weather-resistant housings

  • Cloud recording with retention options lasting up to a full year

  • Motion alerts delivered to your phone with an image preview

  • Remote live viewing from any browser or mobile application

Control Who Enters

Access Control

Keycard, fob, and mobile credential systems that limit and log facility entry — integrated with HR processes so access is granted or revoked the moment employment status changes.

Key Features

  • Support for keycards, fobs, and mobile credentials at every entry point

  • Time-based and role-based access rules tailored to different teams

  • Complete audit trail of every entry and exit attempt

  • HR system integration for automatic access changes during onboarding and termination

Cybersecurity Packages

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    Why GreatChoice?

    With Cloudflare's global Zero Trust platform and our managed IT expertise, your business gets enterprise-level security at a fraction of the cost of building it in-house. We handle the setup, monitoring, and ongoing protection – so you can focus on running your business safely.

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    Essentials

    Secure foundation for small businesses

    • Secure private access to internal apps and resources
    • Internet traffic filtering to block harmful sites, ransomware, and phishing
    • Endpoint client software, secure tunneling, and mutual authentication
    • Email Security Filtering (optional add-on)
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    Advanced

    Enhanced protection for growing businesses

    • Everything in Essentials
    • Monitoring for 15+ third-party apps (Microsoft 365, Google Workspace, ChatGPT, and more)
    • Data Loss Prevention to prevent sensitive data from leaking
    • Supports PCI and HIPAA compliance
    • Email Security Filtering (optional add-on)
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    Premier

    Complete enterprise-grade security

    • Everything in Advanced
    • Remote browser isolation to contain web sessions safely
    • Email security against malware, phishing, and QR attacks
    • Real-time scanning, link isolation, and actionable reporting
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    National Cybersecurity Blueprint

    NIST CSF

    The NIST Cybersecurity Framework supplies the Identify-Protect-Detect-Respond-Recover model that anchors Greatchoice’s security program design for every client engagement.

    NIST CSF serves as the federal-grade roadmap adopted by tens of thousands of U.S. organizations because it flexes to any business size. Greatchoice uses it as the core structure for client work — comparing current controls to the five functions, spotting gaps, and ranking fixes by business risk. Clients receive a documented, auditor-recognized security program that often qualifies for reduced cyber insurance premiums.

    How Greatchoice implements It

    • Identify — complete asset inventory, risk register, and business impact analysis

    • Protect — hardened endpoints, strong identity controls, and ongoing training

    • Detect — continuous monitoring paired with threat intelligence feeds

    • Respond — formal incident response plan with assigned roles and procedures

    • Recover — verified backups and tested business continuity plans

    Prioritized Defensive Actions

    CIS Controls Version 8

    The Center for Internet Security’s 18 Critical Security Controls deliver a ranked set of defensive steps that form the foundation of Greatchoice’s endpoint and network security work.

    CIS Controls v8 represents the consensus of hundreds of security practitioners on the highest-impact protective measures. Greatchoice deploys Implementation Group 1 (IG1) as the starting baseline for all clients and advances to IG2/IG3 for regulated industries. The controls are intentionally sequenced by risk reduction — beginning with asset inventory and secure configuration before layering on advanced detection tools.

    How Greatchoice implements It

    • CIS Controls 1–2 — hardware and software asset inventory

    • CIS Control 4 — secure configuration of enterprise assets and applications

    • CIS Control 6 — access control management enforced with multi-factor authentication

    • CIS Control 8 — centralized audit log collection and review

    • CIS Control 14 — ongoing security awareness and skills development

    Protected Health Information Safeguards

    HIPAA Security Requirements

    The HIPAA Security Rule sets the technical, administrative, and physical safeguards required for electronic protected health information — a primary compliance framework for Greatchoice’s healthcare clients.

    Under 45 CFR §§ 164.302–318, covered entities and business associates must apply specific safeguards to any system that creates, receives, maintains, or transmits ePHI. Greatchoice signs a HIPAA Business Associate Agreement with medical, dental, and veterinary practices and builds the documented technical evidence needed for HHS Office for Civil Rights audits and investigations.

    How Greatchoice implements It

    • Access controls (§164.312(a)) — unique user IDs, automatic session timeout, encryption

    • Audit controls (§164.312(b)) — hardware, software, and procedural activity logging

    • Integrity controls (§164.312(c)) — safeguards against unauthorized alteration of data

    • Transmission security (§164.312(e)) — encryption of data in transit

    • Annual risk analysis (§164.308(a)(1)(ii)(A)) — formal documented assessment

    Customer Information Protection

    FTC Safeguards Standard

    The FTC’s Standards for Safeguarding Customer Information apply to financial institutions such as CPA firms and tax preparers, requiring a formal written information security program.

    The updated FTC Safeguards Rule (effective June 2023) raised expectations for accountants, tax professionals, and financial advisors. Covered organizations must appoint a Qualified Individual, complete an annual written risk assessment, deploy specific technical safeguards (encryption, MFA, monitoring, incident response, training), and maintain a documented Written Information Security Program (WISP). Greatchoice assists CPA firms in creating and sustaining compliant WISPs along with the supporting controls.

    How Greatchoice implements It

    • Designated Qualified Individual responsible for the security program

    • Written Information Security Program (WISP) — required formal document

    • Documented annual risk assessment with ongoing updates

    • Multi-factor authentication required on systems handling customer data

    • Encryption of customer information both in transit and at rest

    • Continuous monitoring or annual penetration testing plus biannual vulnerability scans

    Attorney Cybersecurity Duty

    ABA Professional Conduct Rules

    The American Bar Association Model Rules, including Rule 1.6(c), create cybersecurity expectations for lawyers that directly shape how Greatchoice designs security for law firms.

    ABA Model Rule 1.1 (Competence) Comment 8 requires lawyers to stay current on technology risks, including cybersecurity. Rule 1.6(c) obligates attorneys to take reasonable steps to prevent unauthorized or accidental disclosure of client information; the Florida Bar has adopted equivalent standards. Greatchoice equips firms with documented technical controls, encrypted client portals, and audit-ready records that demonstrate compliance.

    How Greatchoice implements It

    • Encrypted email for attorney-client communications (gateway or end-to-end)

    • Secure client portal with full access logging for document exchange

    • Ethical walls and conflict controls enforced inside document management systems

    • Multi-factor authentication on every system containing client matter data

    • Incident response plan that includes required client notification procedures

    Cardholder Data Protection

    PCI Data Security Standard

    The Payment Card Industry Data Security Standard governs any business that accepts, processes, or stores payment card information — a mandatory requirement for many retail and hospitality clients.

    PCI DSS v4.0 (effective March 2024, with extended deadlines into 2025 for newer controls) raised expectations for card-accepting merchants. Greatchoice helps smaller businesses determine the appropriate Self-Assessment Questionnaire level (most qualify for SAQ A or SAQ B-IP when using a tokenized processor) and implements network segmentation, MFA, and quarterly ASV vulnerability scanning required for higher merchant levels.

    How Greatchoice implements It

    • Network segmentation that isolates payment systems from general business traffic

    • Multi-factor authentication on all administrative access (expanded under v4.0)

    • Quarterly vulnerability scans performed by an Approved Scanning Vendor (ASV)

    • Annual penetration testing (Level 1) or formal self-assessment for lower levels

    • Cardholder data flow diagrams and complete inventory of storage locations

    M365 Hardening Standard

    Microsoft Cloud Security Benchmark

    Greatchoice implements Microsoft’s cloud security benchmarks to configure and strengthen Microsoft 365 tenants, correcting the most frequent misconfigurations found in small-business environments.

    Microsoft 365 includes secure defaults that most small organizations never enable. Greatchoice evaluates every tenant against the Microsoft Secure Score baseline and typically raises scores from the 35–50% range to 75%+ within 30 days by enforcing MFA, deploying conditional access, hardening Exchange Online Protection, disabling legacy authentication, enabling unified audit logging, and applying Microsoft’s recommended controls across Identity, Apps, Data, and Devices.

    How Greatchoice implements It

    • Microsoft Secure Score improvement from roughly 40% to 75% or higher

    • Conditional Access policies based on location, device compliance, and risk

    • Exchange Online Protection configured beyond out-of-the-box defaults

    • Legacy authentication blocked; modern authentication required

    • Unified Audit Log enabled with retention of at least 90 days

    • Microsoft Defender for Office 365 and Endpoint fully configured

    Never Trust, Always Verify

    Zero Trust (NIST SP 800-207)

    Greatchoice’s identity and access implementations follow Zero Trust principles — continuously verifying every user, device, and request regardless of network location.

    The old “castle-and-moat” model that trusts everything inside the firewall no longer works. Zero Trust assumes the network is already compromised and validates every access request against user identity, device health, location, and risk signals. Greatchoice implements these principles through Microsoft 365 Conditional Access, Intune device compliance, MFA on every system, and regular least-privilege reviews — without requiring a full infrastructure overhaul or enterprise-level budget.

    How Greatchoice implements It

    • User identity verified with multi-factor authentication on every login

    • Device health checked (compliant, encrypted, patched) before access is granted

    • Risk-based conditional access that reacts to impossible travel or anomalous behavior

    • Quarterly least-privilege access reviews to minimize standing permissions

    • Network segmentation designed to limit lateral movement after a breach

    Our Cybersecurity Services

    WARP VPN

    WARP VPN

    Secure, private connections for your team encrypting traffic and checking every request before it reaches your apps.

    Secure Web Gateway

    Secure Web Gateway

    Blocks malicious websites, phishing pages, and ransomware before employees even click.

    Data Loss Prevention

    Data Loss Prevention

    Prevents sensitive data (credit cards, health records, personal info) from leaving your business accidentally or maliciously.

    Remote Browser Isolation

    Remote Browser Isolation

    Runs browsing sessions in a safe cloud environment stopping malware and dangerous code from ever reaching devices.

    3rd Party Apps

    3rd Party Apps

    Extends protection and compliance checks to the tools your team relies on every day, with visibility into over 15 popular apps.

    Network Security

    Network Security

    We monitor and secure your internal network, block unauthorized access, and ensure your firewall and antivirus solutions are always up to date.

    Endpoint Protection

    Endpoint Protection

    From desktops to mobile devices, we protect every access point to your business with cutting-edge threat detection and response tools.

    Email & Phishing

    Email & Phishing

    We deploy smart filters and real-time monitoring to block malicious emails before they reach your inbox. Stay ahead of phishing and ransomware threats.

    Security Audits & Compliance

    Security Audits & Compliance

    Our secure backups ensure that your data can be quickly restored in the event of an attack, system failure, or human error.

    Backup & Disaster Recovery

    Backup & Disaster Recovery

    We serve small to mid-sized businesses across Marion County and the greater Ocala area. Whether you're in healthcare, finance, manufacturing, or professional services, our solutions are tailored to your specific needs.

    Questions

    FAQs

    What cybersecurity services do you provide?

    We deliver layered protection that includes AI-driven endpoint defense, advanced email filtering, 24/7 threat detection, identity & cloud security controls, employee awareness training, phishing simulations, mobile device management, and (when needed) video surveillance and physical access control systems.

    How is your endpoint protection different from regular antivirus?

    Traditional antivirus mainly looks for known signatures. Our next-generation solution uses AI and behavior analysis to detect and stop ransomware, zero-day malware, and unknown threats. It can automatically isolate infected devices and help restore encrypted files before major damage occurs.

    Why is email protection so important?

    Email is still the number-one way attackers get into businesses. We go beyond basic Microsoft filters with AI anti-phishing, business email compromise (BEC) defenses, real-time link scanning, and sandbox analysis of suspicious attachments so threats are blocked before they reach inboxes.

    Do you offer 24/7 monitoring?

    Yes. Our threat detection service includes continuous surveillance of your network, endpoints, and cloud systems. Alerts are reviewed by human analysts so real threats are acted on quickly under clear response procedures and SLAs.

    What does identity and cloud security include?

    We enforce multi-factor authentication on every account, set conditional access rules based on location/device risk, tightly control privileged admin access, and discover/monitor shadow IT applications. This hardens the identity layer instead of relying only on the network perimeter.

    Do you train employees on cybersecurity?

    Yes. We provide short monthly training modules (5–10 minutes) that teach staff how to recognize phishing, social engineering, and other risks. Training is role-specific when needed and includes completion records for compliance audits. We also run realistic phishing simulations with immediate coaching for anyone who clicks.

    Can you protect mobile devices and company phones?

    Yes. Through Mobile Device Management (Microsoft Intune or Apple MDM) we enforce policies, containerize work apps, separate business data from personal use, and enable remote wipe of corporate data if a device is lost or stolen.

    Do you help with compliance frameworks?

    Absolutely. Our security program is built around recognized standards including:

    • NIST Cybersecurity Framework
    • CIS Controls
    • HIPAA Security Rule (including Business Associate Agreements)
    • FTC Safeguards Rule (Written Information Security Programs for financial/CPA firms)
    • ABA cybersecurity expectations for law firms
    • PCI DSS for businesses that handle payment cards
    What is Zero Trust and how do you use Cloudflare?

    Zero Trust means never automatically trusting any user or device, every access request is verified. We leverage Cloudflare’s global Zero Trust platform combined with our managed expertise to deliver enterprise-grade protection without the cost of building it entirely in-house.

    Do you only handle digital security, or physical security too?

    We also offer professional video surveillance (HD/4K cameras with cloud recording and mobile alerts) and electronic access control systems (keycards, fobs, or mobile credentials) that integrate with your HR processes for automatic access changes.

    Who is this service designed for?

    We work with businesses of all sizes in the Ocala and North Central Florida area medical and dental offices, law firms, accounting practices, retail shops, and other organizations that need practical, proactive cybersecurity without enterprise-level complexity or cost.

    How do we get started?

    Book a Cyber Analysis. We’ll review your current risks, identify gaps, and recommend a practical protection plan tailored to your business and any compliance requirements you face.